We will use the information provided to start the Return or Exchange process as well as send you product updates/upgrades. Returns & Exchanges will be voided without a proof of purchase receipt from https://www.ultracoolfl.com/.

Return & Exchanges Stipulations and Information:

  • Copy of sales receipt with form
  • All Return & Exchanges information completely filled out
  • Product must be and un-used and complete to qualify
  • Return & Exchanges registration must be received within 30 days of purchase
  • Returns will be processed within 2-3 weeks from the time you mail your return. A refund of the merchandise purchase price and sales tax will be credited back to your original method of payment and will post 1-3 business days after the date of processing. It may take up to two billing cycles for the credit to appear.
  • We’ll send an email when your return is processed. A return shipping charge will be deducted from your refund. However, we’ll happily pick up the tab if a product is defective or there was an error when filling your order.

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